WalletShield Terms of Service

Section 1 – WalletShield Terms of Service

Version 1.0 – 28 July 2026

1. Who we are and how to contact us

WalletShield (our “Service”) is a compliance-grade crypto wallet screening service operated by Greengage & Co Group PLC (“We” “us” “our”).

We are registered in England and Wales under company number 16880191 and have our registered office at 9 Little Trinity Lane, London, England, EC4V 2AD.

We are a public limited company.

To contact us, please email help@greengage.co or contact us on our customer service line +44 (0)208 610 4444. We may record any telephone conversation between us, our representatives and you.

The Service and any information provided through it are for information and decision-support purposes only. We are not authorised or regulated by the Financial Conduct Authority.

2. By using WalletShield you accept these terms

By purchasing, subscribing to, accessing, configuring or using the Service or by submitting any wallet address, transaction hash, deposit or other data to the Service, you confirm that you accept these Terms of Service (“Terms”) and that you agree to comply with them.

If you do not agree to these Terms, you must not access, configure or use the Service.

Where you subscribe to the Service, you are asked to accept these Terms as part of the sign-up process, and you may not use the Service unless you do. At sign-up you provide separate confirmations that you accept these Terms and Privacy Policy, that you acknowledge the Service is a screening and decision-support tool only (see clause 5), and, where you are a consumer, that you consent to immediate performance and the loss of your cancellation right under clause 7.

The Service may be used by businesses and by individuals. It is designed to support compliance and financial-crime risk assessment and is used by a wide range of users including exchanges, OTC desks, P2P desks, virtual-asset service providers, other businesses and individuals. However you use it, the Service is provided for information and decision-support purposes only (see clause 5).

We recommend that you keep a copy of these Terms for future reference.

3. Some words we use in these terms

In these Terms:

1. “Screening Output” means any risk score, severity rating, source-of-funds breakdown, exposure table, network graph, sanctions, mixer or darknet flag, report (in HTML, JSON, PDF or any other format) or other result generated by or made available through the Service.
2. “Third-Party Providers” means the third-party platforms, data providers, blockchain-analytics providers, identity and fraud infrastructure providers, sanctions-list providers and other suppliers, systems, APIs and infrastructure on which the Service relies from time to time, whether contracted directly by us or by our suppliers.
3. “Screening Input” means the on-chain identifiers you or your users submit to the Service for screening, namely wallet addresses, transaction hashes and deposit or transaction identifiers, together with the public blockchain data associated with them. The Service is designed to receive Screening Input only and not the identity of any person behind an address (see clause 8).
4. “Subscription” means the plan, term, usage allowance and fees under which you access the Service, as set out in your order, sign-up flow or a separate written agreement with us.

4. What WalletShield does

The Service screens crypto wallet addresses, deposits and transactions and produces Screening Output intended to assist your compliance function in assessing on-chain risk. Screening Output may include a risk score, a severity rating, a breakdown of exposure across risk categories (which may include sanctions, terrorist financing, child-exploitation material, ransomware, stolen funds, darknet markets, mixers, scams, high-risk exchanges and jurisdictions, unlicensed gambling, peer-to-peer and regulated exchanges and unidentified services), an exposure table showing direct and indirect (hop-distance) relationships and a network graph of transaction relationships across supported networks.

The Service relies on Third-Party Providers to generate Screening Output. We may add, remove, substitute or change Third-Party Providers, data sources, sanctions lists, supported networks, risk categories and scoring methodology at any time and without notice, including for operational, commercial, legal, regulatory or data-quality reasons. Supported networks, sanctions lists and features are described in the Service and its documentation as updated from time to time and do not form part of these Terms as a fixed commitment.

You acknowledge that the composition and behaviour of Screening Output depends on the underlying Third-Party Providers, that different providers may return different results for the same input and that no screening tool detects all risk.

5. WalletShield supports your compliance team but does not replace your own obligations

This is an important clause. You must read it carefully.

The Service and all Screening Output, is provided for information and decision-support purposes only. It is a tool to assist your own compliance processes. It is not advice, a regulatory determination, a legal conclusion or a guarantee about any wallet, transaction, person or counterparty, and it must not be relied upon as the sole basis for any decision to accept, reject, freeze, report or process any funds or relationship.

You remain solely and fully responsible for your own legal and regulatory obligations, including (without limitation) your obligations under applicable anti-money-laundering, counter-terrorist-financing, sanctions, proceeds-of-crime and financial-crime laws and regulations. Nothing in the Service, and no use of the Service, discharges, reduces, transfers or satisfies any of those obligations, which at all times remain with you.

Without limitation, you are solely responsible for:

1. determining what screening, due diligence and monitoring your business is legally required to perform and how the Service fits into it;
2. reviewing and interpreting Screening Output, exercising your own judgement and conducting any further investigation you consider necessary;
3. making all decisions to allow, review, block, freeze or offboard any wallet, transaction, deposit, customer or counterparty;
4. making all determinations about and the making of, any suspicious activity report or other regulatory report or notification and any sanctions-related decision or filing; and
5. meeting any record-keeping, escalation, reporting and governance requirements that apply to you.

You must not represent to any third party, regulator or customer that use of the Service alone satisfies your regulatory obligations.

Where you subscribe to the Service, you acknowledge at sign-up that the Service is a screening and decision-support tool only, that it does not prevent financial loss, guarantee that any wallet or transaction is safe or lawful, or replace the checks you or your organisation must carry out, and that you are responsible (on behalf of your organisation, where applicable) for decisions made using it.

6. How you may use WalletShield

Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service and to use Screening Output internally, solely for your own internal business and compliance purposes for the duration of your Subscription.

You shall not, and shall not permit any third party to:

1. sublicence, resell, distribute, lease, rent, syndicate or commercially exploit the Service or Screening Output or make the Service available to any third party, except as expressly permitted in writing by us or as reasonably necessary for your own regulated activities;
2. copy, modify, adapt, translate, reverse engineer, decompile or disassemble the Service or create derivative works from it, except to the extent this restriction cannot lawfully be excluded;
3. use the Service for any unlawful, fraudulent or harmful purpose or in breach of any applicable law, sanctions regime or third-party right;
4. submit Screening Input that you are not lawfully entitled to submit or that infringes the rights of any person; or
5. attempt to gain unauthorised access to, interfere with, damage or disrupt the Service or any Third-Party Provider systems, introduce any malicious code or conduct any denial-of-service attack.

We may suspend or restrict your access where we reasonably suspect a breach of this clause or a security, legal or operational risk.

7. What WalletShield costs and how you pay

Access to the Service is provided on a monthly subscription. Each subscription includes a monthly allowance of screening credits, where one credit screens one wallet address. Credit allowances reset each month and, unless stated otherwise, unused credits do not roll over. There is no setup fee and no annual lock-in. Unless stated otherwise, the fees for the Service are inclusive of VAT and any other applicable taxes.

The subscription plans, prices and credit allowances current at the date of these Terms are: Starter – £299 per month for 100 credits; Compliance – £999 per month for 400 credits; and Enterprise – £2,500 per month for 1,500 credits. The plans, prices, credit allowances and any usage beyond your allowance may change from time to time and the current details are those published on our pricing page at www.greengage.co or set out in your order or sign-up flow, which apply to your subscription.

Except where required by applicable law, fees are non-refundable and no credit or refund is provided for unused allowances or Subscription periods, for dissatisfaction with functionality, for changes to or discontinuation of any feature, network, data source or Third-Party Provider or for any suspension or termination arising from your breach.

Where you are a consumer, by confirming at sign-up that you want screening to start immediately, you expressly request that the Service begins immediately, and you acknowledge that once you start using the Service you lose any statutory right to cancel and receive a refund under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, because performance has begun with your consent. This consent is given by a separate, specific confirmation at sign-up and not merely by accepting these Terms. To the extent any cancellation right remains before you first use the Service, we may deduct a proportionate amount for any part of the Service already supplied.

8. How we and our providers handle your data

The Service screens on-chain identifiers. You submit Screening Input (wallet addresses, transaction hashes and related public blockchain data) and the Service returns Screening Output. You grant us, and our Third-Party Providers, a non-exclusive licence to process Screening Input as necessary to provide the Service, generate Screening Output, operate, secure, support and improve the Service and comply with our legal obligations.

The Service is not designed to receive, and you must not submit through it, the identity of any person behind a wallet address or any personal identity data, KYC records, identification documents or other information that directly identifies an individual. Responsibility for such information and for linking any wallet address to a person, rests with you and remains on your systems. If you submit such information despite this, you do so at your own risk, and you are responsible for having a lawful basis to do so.

You are responsible for ensuring that Screening Input is accurate and that you have all necessary rights and lawful bases to submit it to the Service and to have it processed by us and our Third-Party Providers.

A wallet address does not contain a person's name and does not identify any individual. Screening Input is on-chain data, not personal data and the Service does not receive or process the identity of any person behind an address.

To provide the Service, Screening Input is processed by Third-Party Providers and may be processed by their own sub-processors, some of which may be located outside the United Kingdom. We may change our Third-Party Providers and sub-processors from time to time; our current list of sub-processors is available on request.

We will only use your personal information as set out in our Privacy Policy (www.greengage.co/privacy-policy).

9. We rely on third-party providers to deliver WalletShield

The Service operates within, and is dependent upon, Third-Party Providers, systems, APIs and infrastructure outside our control. The functionality, availability, accuracy, coverage and results of the Service may be affected, restricted, suspended, changed or discontinued by Third-Party Providers at any time and without notice.

We do not warrant or guarantee the security, availability, accuracy, completeness or continued operation of any Third-Party Provider, sanctions list, data source, network coverage or any integration and we are not responsible for any act, omission, error, outage, change or discontinuation of any Third-Party Provider or for the underlying blockchain data on which screening depends.

You acknowledge that Third-Party Providers process data submitted to the Service under their own terms and privacy policies, which may include using such data for their own security, fraud-prevention and service-improvement purposes. Your use of the Service is subject to those terms as they apply to the relevant Third-Party Provider from time to time.

10. We may change, suspend or withdraw WalletShield

We do not guarantee that the Service will be available, uninterrupted, error-free or secure. We may update, modify, suspend, restrict or discontinue the Service or any feature, network, data source, risk category, scoring methodology or Third-Party Provider, at our discretion, including to address technical or security issues, improve the Service, maintain compatibility or comply with legal, regulatory or marketplace requirements. We are not obliged to provide any particular update, feature or integration, and we shall not be liable for any resulting change in Screening Output, interruption or loss of functionality.

We may amend these Terms from time to time. The updated version will be made available through the Service or our website and takes effect on publication unless stated otherwise. Your continued use of the Service after publication constitutes acceptance of the updated Terms.

11. We provide WalletShield and its results “as is”

The Service and all Screening Output are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory or otherwise, including any implied warranties or terms of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, completeness, non-infringement or compatibility, all of which are excluded to the maximum extent permitted by law.

Without limitation, we do not warrant or guarantee that Screening Output is accurate, complete, current or free from error, that it will detect or correctly classify any particular risk, wallet, transaction, entity or sanctioned party, that it will meet your requirements or regulatory expectations or that the Service will operate uninterrupted, error-free or secure. Screening depends on third-party data and public blockchain data that may be incomplete, delayed, inaccurate or subject to change.

12. Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user

Subject to the paragraph above and to the maximum extent permitted by applicable law:

1. we exclude all implied conditions, warranties, representations or other terms that may apply to the Service or any Screening Output;
2. we will not be liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any indirect, incidental, special, consequential, exemplary or punitive loss or damage, even if foreseeable;
3. in particular, we will not be liable for loss of profits, sales, business or revenue; business interruption or system downtime; loss of anticipated savings; loss of business opportunity, goodwill or reputation; loss of or corruption of data; unauthorised access; or any regulatory fine, penalty, sanction or enforcement action or any liability to any third party or regulator, arising out of or relating to your use of or reliance on, the Service or any Screening Output;
4. we will not be liable for any failure, delay, outage, inaccuracy, incompatibility or security incident relating to any Third-Party Provider, internet connectivity, hosting or any third-party system or infrastructure on which the Service relies; and
5. our total aggregate liability arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total fees paid by you for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

If you are a business user, you acknowledge that the fees for the Service reflect this allocation of risk and that the limitations in this clause are reasonable given the decision-support nature of the Service described in clause 5.

If you are a consumer user

If you are using the Service as a consumer, nothing in these Terms affects your legal rights that cannot be excluded or limited under applicable consumer-protection law, including the Consumer Rights Act 2015. Subject to that, and to the first paragraph of this clause:

1. the Service is provided for personal reference only and is not sold as, and must not be relied on as, a means of preventing financial loss, avoiding a regulatory breach, or determining whether any wallet, transaction or person is sanctioned or unlawful, and you agree to make your own checks before acting;
2. we are responsible only for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, and we are not responsible for any loss or damage that is not foreseeable;
3. we are not liable for any loss of profit, loss of business, business interruption or loss of business opportunity, as the Service is provided for personal and not business use; and
4. subject to the above and to your non-excludable statutory rights, our total liability to you is limited to the fees you paid for the Service in the twelve (12) months before the event giving rise to the claim.

You acknowledge that, whoever uses it, the Service is a decision-support tool and not a regulatory determination and that the accuracy and completeness of Screening Output depend on third-party and public blockchain data, as described in clauses 5 and 11.

13. You are responsible for how you use WalletShield

You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to:

1. your use or misuse of the Service or Screening Output or any decision you make (or fail to make) in reliance on them;
2. any breach of these Terms by you or your users;
3. any unlawful, unauthorised or non-compliant activity, data processing or communication undertaken by you using the Service, including any failure to meet your own regulatory obligations; or
4. any Screening Input or any infringement or alleged infringement of third-party rights arising from your data, content or use of the Service.

14. Keeping information confidential

Each party shall keep confidential the other party's non-public information disclosed in connection with the Service and use it only for the purposes of these Terms, except where disclosure is required by law or regulation. This does not restrict your use of Screening Output for your own internal compliance and regulatory purposes, including disclosure to your regulators and auditors.

15. Our intellectual property and trade marks

We are the owner or licensee of all intellectual property rights in and relating to the Service, including copyright, database rights, trade marks, trade names, logos, software, source code, designs and documentation. Those works are protected by intellectual property laws and treaties around the world and all such rights are reserved. Except for the limited licence in clause 6, no rights are granted to you.

“GREENGAGE” and “WALLETSHIELD” and related marks are trade marks of us or our group. You are not permitted to use any of our trade marks without our prior written approval. As between you and us, you retain ownership of your Screening Input and of your own trade marks.

16. No text or data mining, web scraping or AI training

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Service, Screening Output or any data accessible via the Service. This includes using (or permitting, authorising or attempting the use of) any robot, bot, spider, scraper or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Service or any data accessible via it.

You shall not use, and we do not consent to the use of, the Service, Screening Output or any data published by, contained in or accessible via the Service for the purposes of developing, training, fine-tuning or validating any AI or machine-learning system or model or for building a competing product or service. This is an express reservation of our rights, including for the purposes of Article 4(3) of Directive (EU) 2019/790. This clause applies only to the extent that we are able to reserve or restrict such activity by contract under the laws applicable to us.

17. When these terms end

These Terms apply for the duration of your Subscription and your use of the Service. We may suspend or terminate your access immediately where you breach these Terms, use the Service unlawfully, create a security or operational risk or where suspension or termination is reasonably required for legal, regulatory, technical or commercial-compliance reasons.

On termination or expiry, your right to use the Service ends and you must stop using it. Termination does not affect any accrued rights, remedies, obligations or liabilities. Except where required by law, termination or suspension does not entitle you to any refund, credit or compensation. Clauses which by their nature should survive termination (including clauses 5, 8, 11, 12, 13, 14, 15 and 19) shall survive.

18. Events outside our control

We shall not be liable for any failure, delay, interruption or degradation in the performance or availability of the Service arising from events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, failures of telecommunications or internet services, cyber incidents, power outages, hosting failures, third-party platform outages or failures of any Third-Party Provider, blockchain network or related infrastructure.

19. Which country's laws apply to a dispute

These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. You and we agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

20. Other important terms

1. These Terms, together with your order or Subscription details, our Privacy Policy and any documents expressly referred to in them, constitute the entire agreement between you and us in relation to the Service and supersede any prior arrangements. Neither party has relied on any statement, representation, assurance or warranty not set out in these Terms.
2. Each of the provisions of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining provisions will remain in full force and effect.
3. No failure or delay by us in exercising any right shall operate as a waiver of it.
4. We may transfer, assign or sub-contract our rights or obligations under these Terms to another entity. You may only transfer your rights or obligations with our prior written consent.
5. These Terms are between you and us. No other person will have any right to enforce any of their terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

21. How to contact us

For questions or concerns regarding these Terms, please contact:

Greengage & Co Group PLC

9 Little Trinity Lane, London, England, EC4V 2AD

+44 (0)208 610 4444

info@greengage.co