Help Centre

Getting started

New here? Start with these.

  • Your dashboard
  • Welcome to Greengage
  • Personal vs company accounts

Your account

Registering, signing in, and your profile.

  • Creating an account
  • Signing in
  • Resetting your password
  • Managing your profile

Security

Two-factor authentication and keeping your account safe.

  • Two-factor authentication
  • Recovery codes
  • Requiring two-factor authentication for your team

Workspaces

Personal and company workspaces, members, and roles.

  • What is a workspace?
  • Creating a workspace
  • Switching workspaces
  • Managing members

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Wallet lookups

Submitting lookups and reading risk reports.

  • Submitting a lookup
  • Supported networks and credits
  • Your lookup history
  • Reading a risk report

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Risk bands

How risk scores map to your labelled bands.

  • Configuring risk bands
  • How scores map to bands

Billing & credits

Plans, bundles, credits, and invoices.

  • Plans and credits
  • Credit bundles
  • How credits work
  • Billing summary and invoices

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Help & support

Getting in touch.

  • Contacting support