How credits work

Last updated 16 July 2026

How credits work

Every workspace has a single credit balance, and every wallet lookup draws one credit from it. Understanding where that balance comes from and how it moves makes it easier to plan ahead.

A shared balance

Credits aren't assigned to individual people — they sit in the workspace's shared balance, and any member who submits a lookup draws from that same pool. There are no seats or per-member limits: the only limit on how many lookups your team can run is the shared credit balance itself.

Where credits come from

Credits are added to the balance in two ways: your subscription plan's monthly allowance (see Plans and credits), and one-off credit bundles.

Rollover and expiry

Unused plan credits can carry over into the next month, up to your plan's rollover cap — anything above the cap is not carried forward. Bundle credits are different: if a bundle has an expiry, its credits are only usable until that expiry date, whether or not you've used them.

Frequently asked questions

Unused credits from your subscription plan roll over into next month, up to your plan's rollover cap. Anything above the cap is not carried forward.

Plan credits follow the rollover cap above. Credit bundles are different: if a bundle has an expiry date, its credits stop being usable once that date passes, whether or not they've been spent.

No. There are no seats or per-member limits on a company workspace — every member draws from the same shared balance, so the only real constraint is how many credits your workspace has left.